Play Responsibly

Responsible Gaming
at 500jili

Gaming at 500jili should always be fun — a form of entertainment, not a way to earn income or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.

21+

Strictly 21 Years and Older

In compliance with Philippine gaming regulations, 500jili is only open to adults aged 21 and above.

Your wellbeing
comes first.

Always.

Our Commitment

Gaming Should Always Feel Good

At 500jili, we believe that online gaming is one of the most exciting forms of entertainment available to Filipino players today — from the thrill of spinning slots to the strategy of blackjack and the community feel of bingo. But we also know that for some players, gaming can stop being fun and start becoming a problem. That's why responsible gaming isn't just a checkbox for us — it's a core part of how we operate.

Whether you're playing from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines, 500jili gives you the tools to set your own limits, take breaks when you need them, and reach out for help if things ever feel out of hand. We've designed our responsible gaming framework around three simple principles: awareness, control, and support.

Important Reminder: Gambling involves real financial risk. Never wager money you cannot afford to lose. If you find yourself chasing losses, borrowing money to gamble, or feeling anxious when you're not playing, please use the tools and resources on this page immediately.

Player Tools

Tools to Keep You In Control

500jili gives every registered player access to a full suite of responsible gaming tools — available directly from your account dashboard, 24/7.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 500jili account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Session Time Limits

Decide in advance how long you want to play in a single session. When your chosen time is up, 500jili will display a clear notification and prompt you to take a break. You can set session limits from as little as 30 minutes up to several hours per day.

Loss Limits

Put a ceiling on how much you're willing to lose over a set period. Once your loss limit is hit, your account is automatically restricted from further wagering until the limit period expires. This tool is especially useful for players who want to protect their bankroll during a losing streak.

Reality Checks

Enable periodic pop-up reminders that show you exactly how long you've been playing and your net win/loss for the session. Reality checks are a gentle but effective way to stay grounded and make conscious decisions about whether to continue playing or log off.

Cool-Off Periods

Need a short break from gaming? A cool-off period temporarily suspends your 500jili account for a period of your choosing — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are safely preserved.

Self-Exclusion

For players who need a longer break, self-exclusion closes your 500jili account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reopened under any circumstances until the exclusion period ends. This is our strongest responsible gaming tool.

Self-Exclusion

How to Self-Exclude on 500jili

Requesting self-exclusion is straightforward. Here's how to do it in four simple steps.

01
Log In to Your Account

Visit the 500jili platform and log in to your registered player account using your username and password.

02
Go to Account Settings

Navigate to your account settings and select the "Responsible Gaming" section from the menu.

03
Choose Your Exclusion Period

Select your preferred self-exclusion duration — 6 months, 1 year, 5 years, or permanent exclusion.

04
Confirm Your Request

Confirm your self-exclusion request. It takes effect immediately. You will receive a confirmation email at your registered address.

Can't log in? If you are unable to access your account to request self-exclusion, please contact our support team directly via live chat or email at [email protected] (plain text — not a clickable link). Our team is available 24/7 and will process your self-exclusion request immediately upon verification of your identity.

Limit Types

Available Limit Settings

All limits can be set or adjusted directly from your 500jili account dashboard. Limits denominated in Philippine Peso (₱).

Limit Type Period Options Minimum (₱) Effect Status
Deposit Limit Daily / Weekly / Monthly ₱100 Blocks deposits above the set amount for the chosen period Active
Loss Limit Daily / Weekly / Monthly ₱200 Suspends wagering once net losses reach the set threshold Active
Wager Limit Daily / Weekly / Monthly ₱500 Caps total bet amounts placed within the chosen period Active
Session Time Limit Per Session 30 minutes Displays a break prompt and optionally logs you out when time is up Active
Cool-Off Period 24 hrs / 1 week / 6 weeks Temporarily suspends account access and all gaming activity Active
Self-Exclusion 6 months / 1 yr / 5 yrs / Permanent Permanently closes account for the chosen duration; irreversible Active
Know the Signs

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs before they escalate. If you recognize any of the following patterns in yourself or someone you know, please reach out for help.

Remember: acknowledging a problem is the first and most important step toward getting better. There is no shame in asking for help — and 500jili is here to support you every step of the way.

You are not alone. Problem gambling affects an estimated 1–3% of the adult population in the Philippines. Support is available, free, and confidential.

Chasing Losses

Continuing to gamble in an attempt to win back money you've already lost — often leading to even larger losses and a cycle that's hard to break.

Gambling with Money You Can't Afford to Lose

Using money set aside for rent, bills, groceries, or other essential expenses to fund gambling activity.

Hiding Gambling from Family and Friends

Feeling the need to conceal how much time or money you spend gambling from the people closest to you.

Feeling Restless or Irritable When Not Gambling

Experiencing anxiety, mood swings, or an inability to relax unless you are actively gambling or planning your next session.

Spending More Time Gambling Than Intended

Consistently playing for longer than you planned, or finding it difficult to stop even when you want to.

Borrowing Money to Gamble

Taking out loans, borrowing from family or friends, or using credit cards specifically to fund gambling activity.

Failed Attempts to Cut Back

Repeatedly trying to reduce or stop gambling but finding yourself unable to follow through on those intentions.

Self-Check

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or speak to a professional counselor.

Q1

Have you ever gambled with money that was meant for essential expenses like rent, food, or utility bills?

Q2

Have you ever felt the need to gamble with larger and larger amounts of money to get the same level of excitement?

Q3

Have you tried to cut back or stop gambling but found yourself unable to do so?

Q4

Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

Q5

Have you ever gambled as a way to escape problems, relieve stress, or cope with feelings of sadness or anxiety?

Q6

Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?

Q7

Has gambling ever caused significant problems in your relationships, work, studies, or financial situation?

Q8

Have you ever borrowed money or sold personal belongings to fund your gambling activity?

If you answered "yes" to two or more questions: Please consider using 500jili's self-exclusion or cool-off tools, and reach out to a professional support service. You can contact our support team at any time via live chat — we're here to help, not to judge.

Get Help

Support Resources

You don't have to face this alone. These organizations provide free, confidential support for problem gamblers and their families across the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance, resources, and a national framework for player protection. Contact PAGCOR directly for information on their responsible gaming programs.

National Center for Mental Health (NCMH)

The NCMH Crisis Hotline provides free, confidential mental health support 24 hours a day, 7 days a week. If gambling is affecting your mental health or the wellbeing of your family, trained counselors are available to help. Hotline: 1553 (toll-free within the Philippines).

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Metro Manila, Cebu, and Davao. Participation is free and anonymous.

Department of Social Welfare and Development (DSWD)

The DSWD provides social protection services to vulnerable Filipinos, including those affected by problem gambling. Their Malasakit Centers and social workers can connect you with counseling, financial assistance, and family support services in your local area.

500jili Support Team

Our dedicated responsible gaming support team is available 24/7 via live chat on the 500jili platform. We can help you set limits, activate a cool-off period, or process a self-exclusion request immediately. You can also reach us at [email protected] — plain text, not a clickable link.

Parental Control Software

If you are a parent or guardian concerned about a minor accessing online gambling platforms, we recommend using parental control software to restrict access. Tools like Net Nanny, Qustodio, and built-in device parental controls can help prevent underage access to gambling sites.

Age Policy

Strictly 21+ Only

In accordance with Philippine gaming regulations, 500jili is strictly available to players who are 21 years of age or older. We take our age verification obligations extremely seriously. All new players are required to verify their age and identity as part of the KYC (Know Your Customer) process before they can make deposits or place real-money bets on the platform.

If we have reason to believe that a player is under the age of 21, we will immediately suspend the account pending age verification. Any bets placed by an underage player will be voided, and deposits will be returned in accordance with our Terms and Conditions. We reserve the right to request additional identity documents at any time to confirm a player's age.

Age Verification at Registration Every new 500jili account requires government-issued ID verification before real-money play is enabled.
Report Underage Access If you believe a minor has accessed 500jili, contact our support team immediately at [email protected].
Play Smart at 500jili

Ready to Play — the Right Way?

500jili is built for Filipino players who love the thrill of gaming and know how to keep it fun. Set your limits, play within your means, and enjoy 500+ games with confidence.

21+ only. Gambling involves financial risk. Please play responsibly and within your means.